What to do if I’ve changed my mind.

Within 14 days of receipt you are welcome to return any item for any reason as long as it’s in resaleable condition and any ink bottle has been unopened and unused.

Return postage to us is at your expense, we recommend that you use a tracked postage service, as the goods remain your responsibility until we receive them back in unused/resalable condition and have confirmed receipt.

 

An item in my order is damaged.

We pack our ink very well, however occasionally an item may be damaged in transit to you. Please take photos of the external box before opening and of the damaged contents and send to us.

Please do not return anything to us until we have confirmed what steps to take.